Everything You Need To Know About POS Terminals
From convenience shops and liquor stores to boutiques and retail outlets, point-of-sale (POS) terminals are integral systems in many industries. From ringing up sales to carrying out management duties, there is much to explore when it comes to POS terminals.
This article will break down everything you need to know about POS terminals, including what they are, how they work, their benefits, and what to consider before acquiring one. Continue reading below to learn more!
What Is a Point-of-Sale Terminal?
A point-of-sale terminal is specific hardware that facilitates debit and credit card transactions. This machine typically includes built-in software that can analyze magnetic strips and chips on cards during a sale.
While most POS terminals fulfill the basic purpose of allowing a customer to pay for items with a card, some POS systems also store currency when a customer chooses to pay with cash. After completing the transaction, the system may confirm the purchase and trigger a receipt print for the customer’s records.
Ultimately, a POS terminal is a standard-issue computer that hosts software suitable for a store’s vital operations.
How Does the Terminal Work?
Taking a closer look at how POS terminals function, you’ll notice that these systems are intelligent and operate diligently to analyze, identify, and process data on a customer’s credit card. Upon collecting this information, the software can confirm fund availability in a patron’s bank account.
Afterward, the funds travel from the customer’s account to the merchant’s account at the requested value of the sale. After completing the transaction, customers can select from a receipt or confirmation email.
POS terminals can store relevant payment information that includes the date of the transaction, purchase amount, and the customer’s account number. This data becomes a useful tool for generating sales reports for other locations.
All included terminals within a location may require their own equipment, so these systems typically connect to the same server, creating a central database for data collection from a specific location.
What Components Does a POS Terminal Include?
Many POS terminals include features and hardware that facilitate integration within the location.
Barcode Scanner
The barcode scanners included with a point-of-sale terminal are standard tools that scan Unique Product Codes (UPC).
Upon installing the POS terminal, a store’s inventory activates within the machine’s internal system, loading all UPCs. From this point, staff can scan an item to retrieve and automatically store data.
Weighing Scale
A POS terminal with a weighing scale is most common in supermarket settings and retail stores that sell produce. Also connected to the terminal, a weighing scale will note a product’s accurate weight before feeding the information into the billing system.
Cash Drawers
Cash drawers are a fundamental addition that enhances security when storing funds after a transaction. Many drawers include a lock and key to act as theft prevention. Most POS systems include interchangeable drawers that are easy to switch between shift changes and drawer counts.
Touchscreen Display
While older models do not include touchscreen displays, technology continues to make business easier by making this feature a standard for current and future POS terminals.
The POS touchscreen display is incredibly useful in providing an enhanced customer checkout experience, especially when patrons conduct self-checkout protocols.
Receipt Printer
While POS terminals typically track transactions in their systems, a receipt printer produces a copy of the finalized transaction, itemizing all merchandise for the customer. However, this hardware is encountering competition after patrons began trending toward email receipts instead of physical copies.
What Are the Benefits of Having a POS Terminal?
By now, you know that a POS terminal offers tremendous benefits. Below, you’ll discover some of the most significant advantages of having a point-of-sale system in your business.
Improves Customer Experience
POS terminals are pioneers in transforming the customer experience. This technology rapidly scans and analyzes UPCs, promotes straightforward payment, and saves time. POS terminals can also facilitate membership registrations, reward programs, and discounts.
Prevents Fraud
POS systems are fantastic at preventing fraud. This equipment can protect customer information during a sale by encrypting sensitive data like card numbers and PIN codes to ensure maximum security and trust.
Provides Real-Time Data
With its ability to collect history on all transactions of a business, POS terminals can extract sales information and statistics to create real-time reports.
This feature allows leadership to analyze business performance and distinguish best-selling merchandise from failing products, therefore enabling managers to make productive inventory decisions.
Facilitates Invoicing
Retail is no stranger to various types of invoices used for purchases, sales, rentals, and consignments. With POS software to facilitate invoice creation, maintain records, and categorize in its database, you can keep track of and print documentation with ease.
Tracks Business Growth
A point-of-sale terminal is key when tracking business growth. From creating accurate sales reports and providing an inside look at inventory, leadership can adequately interpret their return on investment (ROI) with the following elements:
- Employee evaluation
- Yearly sales reports
- Marketing campaigns
- Popular deals and bestselling merchandise
- Successful stores in a chain
What Should You Consider Before Purchasing a POS System?
While POS terminals are invaluable to the retail store environment, it helps to consider the following aspects before buying the equipment.
Pricing
This form of technology isn’t the most inexpensive equipment; however, avoid disregarding several key features in hopes of cutting costs. Compromising your POS terminal to avoid paying more can result in a system with critical shortcomings.
Contracts
Many long-term contracts that require an immediate payment can negatively impact your business if the equipment doesn’t operate as expected. Remember to consider your options and ensure the company you want to purchase your POS system from meets your expectations before committing to a purchase.
There you have it: everything you need to know about POS terminals! As a ubiquitous framework in the retail business world, POS systems are must-have solutions to facilitate operations in every setting. Here at Hilipro Inc., we are dedicated to providing the ideal card processing unit stand.
We sell an Ingenico pin pad stand that can complement your POS system while providing your customers with accessible machines. Our stands are versatile and can hold most credit card processors, classifying them as universal components. For more information, please visit our webpage.
